Quality Policy


ROOK follows administration and documentation policies that support high quality objectives
ROOK will focus on delight of customers and all business associates and follow a quality policy aimed at

  • Identification of customer needs and wants
  • Recognition of the need for timely and efficient rendering of services
  • Making realistic commitments
  • Bridging ethical, efficient and professional business partners to provide business solutions
  • Ensure cost competitiveness and value addition through supply of high quality products, excellent technical support, effective logistics quick and efficient information exchang
  • Provide a platform forĀ  regular and meaningful feedback between end-users, consultants and suppliers for continuous improvement.

    ROOK will work to ensure a long term partnering relationship